2 adults

Rooms 1

My accommodation

2 adults

A good choice for your holiday:
Alpenstadt Bludenz

  • 163 landlords and hosts
  • 34 lifts and cable cars
  • 123 kilometers of pistes
  • Pure nature

A good choice for your holiday:
Brandnertal

  • 163 accommodations
  • 34 lifts and cable cars
  • 123 kilometers of pistes
  • Pure nature

A good choice for your holiday:
Klostertal

  • 163 landlords and hosts
  • 34 lifts and cable cars
  • 123 kilometers of pistes
  • Pure nature

A good choice for your holiday:
Biosphere reserve Großes Walsertal

  • 163 holiday properties
  • 34 lifts and cable cars
  • 123 kilometers of pistes
  • Pure nature

Rooms 1

FAQ - Frequently asked Questions about the Digital Guest Card and Vacation Companion Clara

How do I get my Digital Guest Card?

The Digital Guest Card is provided in Brandnertal, Bludenz and Klostertal within the Clara Web App. If you stay at an establishment that offers the Digital Guest Card, you will receive an invitation email to the Clara web app from the accommodation after (pre) check-in. There you can register via the link in the web app and activate your Digital Guest Card.

When will I receive the web app invitation email from my accommodation?

The invitation email will be sent at the earliest two weeks before arrival, at the latest at check-in at the accommodation. Depending on the accommodation, the timing may vary, as the time of registration in the registration system on the part of the accommodation is decisive.

I have not received an invitation email from my accommodation, but I would still like to register for the Clara web app already. What can I do?

You can fill out this registration form with your correct travel data and come to your invitation mail and can register. As soon as there is a registration form in the same accommodation with the same e-mail address, the Digital Guest Card can also be activated.

I have registered for the Clara web app using the registration form, but I cannot activate my Digital Guest Card. What can I do?

Registration in the registration system on the part of the accommodation is a prerequisite for the creation of a guest card. Some accommodations register their guests only on site at check-in at the accommodation. If you want to use the Digital Guest Card already for arrival by public transport, contact your accommodation and ask them to create a pre-registration or a registration including correct e-mail address.

I have registered for the Clara web app via the invitation email from my accommodation, but I cannot activate my Digital Guest Card. What can I do?

If your accommodation cannot help you, please contact Alpenregion Bludenz Tourismus GmbH | Angelina Holzer | T +43 55 52 30 227 717 | angelina.holzer@alpenregion.at or the local tourist office.

I have contacted my hosts, but they do not know how to help me.

If your accommodation cannot help you, you can also contact Alpenregion Bludenz Tourismus GmbH | Angelina Holzer | T +43 55 52 30 227 717 | angelina.holzer@alpenregion.at or the local tourist office.

What should I do when I receive the invitation email?

In the invitation email there is a red linked box with the title "Here goes to Clara". Click on the link and assign a password. You can then log in with the credentials and activate the guest card in the web app.

If you were already registered with the Clara web app during your previous stay, the system remembers the login data. In the invitation email it says "Welcome back" and in the link field it says "Here is your new access link". You can log in with your old password or reset the password and create a new one if needed.

From which sender does the invitation email to the Clara web app come?

Your accommodation is displayed as the sender. In the closer view the e-mail address noreply@holidayservice.info is the sender address.

Do I have to go back into my e-mail inbox every time to open the Digital Guest Card?

No! The web app can be saved to the smartphone's homescreen and is thus accessible at any time, just like an app. (Instructions on how to save the app to the homescreen appear when you open the web app).

Do I need an internet connection to load the Digital Guest Card?

Once the Digital Guest Card has been preloaded, it is also available offline because it is stored in the smartphone's cache.

How do my fellow travelers receive their Digital Guest Card?

The guest cards of the fellow travelers are visible in the Clara of the main traveler. From there they can be sent to the fellow travelers (via email, WhatsApp, messenger). In the case of a travel group (more than 6 people), the digital guest cards are not provided for data protection reasons. In this case, the guest card must be printed out.

Can I also use my digital guest card in parallel with the printed guest card?

Yes! If a guest card is printed out, it can also be activated digitally afterwards and used in parallel. However, it does not work the other way around. If the card has already been activated online, your accommodation can only issue a duplicate with a different guest card number.

I have already booked, why don't I get an invitation email from my accommodation?

  • - Your accommodation has not yet registered you in the reporting system (some accommodations do not report you until you check in at the accommodation)
  • - The invitation mail is in the spam folder
  • - Arrival is more than two weeks in the future (the invitation email will come no earlier than 2 weeks before arrival)
  • - You are traveling as a tour group (More than 6 people). For data protection reasons, the provision of digital guest cards for travel groups is not possible
  • - You have not provided your accommodation with an email address or you have provided an incorrect/different email address.
  • - Your accommodation has a typo in the email address

Discover theRegion

map

Discover three valleys and one alpine town

Alprenregion voralrbergÜbersichtBrandnertalBludenzKlostertalWalsertal

Welcome to Brandnertal

A winter hike through the snowy landscape, fun on the slopes in the Brandnertal ski area, cross-country skiing on the Tschengla or a toboggan safari: every day in Brandnertal holds a new winter experience for active nature lovers and families in store. The three villages in Brandnertal - Bürs, Bürserberg and Brand - offer the ideal environment, always accompanied by a mountain panorama, warm hosts and regional delicacies.

To Brandnertal

Welcome to the Alpine Town of Bludenz

The Alpine Town of Bludenz forms the centre of the 5 surrounding valleys and combines nature, culture and city in a stimulating way. In winter the two towns - Bludenz and Nüziders - are ideal centres for skiers and winter sports enthusiasts: ten ski areas can be reached within a few minutes drive.

To the Alpine Town

Welcome to Klostertal

Klostertal provides intensive encounters with nature at the foot of the Arlberg. In winter skiers enjoy the pure natural snow slopes on the Sonnenkopf or the vastness of the nearby Ski Arlberg area. Those seeking tranquillity encounter the untouched nature on snowshoes or relax on cross-country ski trails and the winter hiking trails. Off to sporting challenges and intense nature experiences in Braz, Dalaas/Wald am Arlberg and Klösterle am Arlberg!

To Klostertal

Biosphere Reserve Großes Walsertal

Inhale - exhale - breathe deeply. Winter in the biosphere reserve is above all one thing: relaxing. Start the day with a delicious breakfast buffet, hike on snowshoes over white mountain slopes, make your turns on the slopes or simply read a good book in front of the fireplace. Free from the hustle and bustle of everyday life, you will discover an intact natural landscape, complemented by culinary specialities and warm hosts.

To Großes Walsertal
BürserbergBürsBrandThüringerbergSt.GeroldBlonsRaggalSonntagFontanellaFaschinaNüzidersBludenzBrazDalaasWald am ArlbergKlösterle am Arlberg

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